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Big shout out to the John Paul ward staff for helping James through a difficult few days. Even re issuing a prescription on a week end a few days after we checked out that he mistakenly put in the bin! The clinic helped me guide him through a difficult few days. He’s getting better. Beautiful calm building with grand piano in the middle and Forrest style entrance.
This place is amazing. I had an appointment here. I was so impressed. The moment u walk in, everything is so pretty, it doesn't feel like you are in the hospital. Beautifully decorated, piano in the middle of the waiting area, staff very friendly and professional, everywhere super clean.
Very futuristic and beautiful clinic, was leaving somebody else off but even know visitors were not allowed at the time of posting, I was able to stay through the check in process. Staff were very friendly and always had time to help. Dinner for patient was presented by a menu, and you got choice. I would highly recommend this hospital/clinic for anyone who needs urgent help. There is also an in-house Chapel, pharmacy and small shop.
Unfortunately my experience with the private secretary (Ms Breedge Cannon suite 35) for Dr. Tahir Saleem has been disappointing. What’s the point of having a private secretary if she ignores every email? I asked simple, important questions MORE THAN ONCE to clarify few prep instructions and supplement safety as it was a bit confusing for me in the protocol and got completely ignored! No response, no acknowledgment even after few weeks. Didn’t bother calling because it’s pointless. I had to seek clarity elsewhere! And let’s be clear, I’m paying out of pocket for this. If I’m going private, I expect better. I’ll be bringing this up directly with the doctor, but it’s worth sharing here too: poor communication like this adds unnecessary stress and makes patients feel dismissed. Not acceptable.
I was cared for really well by all the nursing and medical teams in the O Malley ward. The food was good . The ward was spotlessly clean .