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Very happy with Dr and staff. Easy, fast and convenient. Would have given 5 stars, but for the price. Paying for the consultation and additional for the script I understand. However, a separate fee of €25 for a medical certificate is not right when it is part of the consultation. This made a standard GP visit €100. I am aware there is a price for convenience, but this is excessive.
Brilliant service. Yesterday Sunday rang for appointment less than 2 hours later was seen by a pleasant, capable Doctor and on my way to pharmacy. Well done to all concerned.
I had a very disappointing experience at this clinic, and it was entirely due to the receptionist. I came in with my sister for a medical test related to a car learner permit. After finding out that only an eye test was actually needed, I tried to cancel the medical test. However, the receptionist refused to do so and insisted I had to go through with it — even though it turned out I never needed it at all. She was also extremely rude. I arrived early for the appointment, and instead of letting us wait in the reception area, she told us to leave and “go get a coffee”. Her tone and attitude were completely unprofessional and made us feel unwelcome. On the positive side, the GP we saw was absolutely lovely — kind, respectful, and helpful. It’s a shame that the front desk staff lady created such an uninviting first impression. The receptionist seriously needs training in both customer service and basic courtesy. My appointment was at 2pm 17/06/25, didn’t catch her name.
The Doctors are good but the receptionist and other staff that are supposed to be greeting patients are THE WORSE. I just read a few comments here also sharing the bad experience with the receptionists, they should put a stop to that. secretary and receptionists are rude, unhelpful, want to do what they want with patients. They even refused treatment to whoever complaints. Not good.
My visit to the clinic was a little while ago. While the doctors and nurses were very kind and professional, my interaction with the receptionist was disappointing — I felt unwelcome when I arrived. Overall, the care I received from the medical staff was good, but the front desk experience could definitely be improved.