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Rude Receptionist. Very aggressive personality. Didn't want to answer my questions. Perhaps learn some people skills!!!!! I've had to phone again to cancel my appointment. I don't need it. Then their moaning if you don't cancel. All you get from the Urogly Receptionist if she's ever in the office is leave a message!!!!! I did. I wonder would they like my cancellation in writing!!! Or perhaps they would like if I drove up to the Hospital and cancelled it in person. If I have a problem with my Kidneys I'll go privately. Horrible Consultant very arrogant, no empathy. But then again most of these Consultants think they are God almighty. There are good one's but the bad one's really stand out. They just want your money folks. As another reviewer said "Wake up people". These secretaries are earning huge salaries and so are the Consultants. Says it all doesn't it!!!!! And they are playing with your health and mine!!! Remember that folks. In the Hermitage Clinic in Lucan I overheard this Consultant I was seeing tell his Secretary "not to tell patients they were not covered under their Private Health care that they couldn't have certain procedures as he said they could pay upfront cash or card!!! Soon you will have them waving the Card machine at you before your Anaesthesia and surgery!!!!!!!!😡😡😡
Yes receptionist could do with training on people skills. I know the monaghan hospital won't cover abdominal pain but it's ridiculous that even nurse and doctors won't see anyone who had abdominal pain. All because of insurance companies. Trained doctors aren't allow to exam anyone with non facial injuries like abdominal pain despite having a scanner in the hospital/ x ray. Why are medical staff so afraid to go again HSE beaucrates! Wake up people of monaghan.
no one answering phone!! very unimpressed when I arrived to see my mother but was not allowed. then tried to ring the reception to be put onto her and no one would pick up. to say I am anxious about my mother is an under statement.
The nurses and doctor were so nice, they put me at ease, I was really nervous getting an endoscopy, and it was my first time getting sedated too, but went so smoothly, Dr Wakkas and his team were very nice and understanding.
I brought my daughter for a dexa scan this morning to Monaghan Hospital. We were like dumb and dumber, neither of us has a cent of cash with us and unfortunately the hospital is cash only. But we were treated with kindness and understanding especially in the canteen, as I had travelled a good distance and I was dying for a coffee. Your staff are a credit to you.